FIVE9 REPORT ANALYST | On-site ✅ How? More details? >> CLICK THE LINK! A new job awaits.. https://www.careers-page.com/eastwestbpo/job/LRVR9536 Key Responsibilities: • Develop and maintain reports on contact center performance using the Five9 platform, ensuring that data is accurate and actionable. • Analyze contact center metrics, such as call volume, wait time, and agent productivity, to identify trends and areas for improvement. • Collaborate with other departments to identify and implement p
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