A case study in terrible customer service
0:59
YouTubeMarTech Media Group
A case study in terrible customer service
This is what happens when automation, outsourcing and rigid support processes replace actual problem solving. Yes, you can hear my frustration. By this point, I had spent hours on chat and on the phone trying to resolve what should be a relatively straightforward issue. I was being told my website was associated with another email address. They ...
1 month ago
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Worst Customer Service Experience Explained
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8.1K views
Worst Customer Service Experience Explained
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