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What is CRM and How Does it Work?
2:41
YouTubeSalesforce
What is CRM and How Does it Work?
What is CRM (Customer Relationship Management) and how does CRM work? Watch this video to see how CRM helps you keep track of everything about your customers and your potential customers so you can build great relationships with them. A CRM system centralizes all your important customer and company data in one place, so your marketing, sales ...
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Customer experience Customer Satisfaction
What is Customer Satisfaction? | Definition and How to Measure Customer Satisfaction
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Customer experience Customer Loyalty
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YouTubeShep Hyken: Customer Service & CX Expert
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