Rock singer Jon Bon Jovi, and one of his colleagues, have been praised for helping a woman in distress. She had climbed over the barrier of a bridge in Nashville, Tennessee, and was persuaded by them to return to safety. They then hugged the woman and walked her away from the edge. Jon Bon Jovi and his team were reportedly filming a music video on the bridge at the time. What is the correct response if you witness someone in distress? How can you safely persuade someone to step back from a ledge