1. He spent 18 years in administrative law and said citizens panic because they think every letter is an order. He wrote down one sentence: “Please provide the legal basis for this request, including the specific statute and clause that obligates my response.” That single line turns compliance into hesitation, because the burden flips back to them. 2. Offices survive on procedure, not speed. When asked for the statute and clause, the whole process halts until legality is verified. Most letters r

The AARTO Act (Administrative Adjudication of Road Traffic Offences Act) is a South African law that introduces an administrative system for managing road traffic violations, replacing the previous criminal procedure for most offenses. Its key features include a demerit points system, which can lead to license suspension for repeated infringements, and a more streamlined process for handling traffic fines. The Act is designed to encourage compliance and improve road safety through accountability