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Energy firm Ovo to pay thousands to customers
Ovo fined £2.4m over customer complaint failures
Energy firm Ovo had been fined £2.4m after the regulator found it had not been dealing with customer complaints correctly. Ofgem said that 1,395 Ovo customers were hit by problems, including long delays in dealing with complaints,
OVO Energy to Pay £2.37 Million in Compensation for Customer Complaint Failures
OVO Energy, one of the largest energy providers in the UK, has been ordered to pay £2.37 million in compensation.
OVO Energy ordered to pay £271 into customer accounts after mistake
OVO Energy has been ordered to pay a total of £2.37million in compensation and redress payments after the regulator Ofgem identified “a number of failings” in the way the company has handled customer complaints.
Energy firm Ovo to pay thousands to customers after 'failures'
Nearly 1,400 Ovo customers are to receive compensation after the energy firm was hit with a £2.37 million penalty by the industry watchdog for complaint handling failures. Ofgem said that 1,395 Ovo customers were affected by lengthy delays in seeing their complaints addressed - in some cases up to 18 months.
Ovo fined £2.4m over customer complaint failures
Energy firm
Ovo
had been fined £2.4m after the regulator found it had not been dealing with customer complaints correctly. Ofgem said that 1,395
Ovo
customers were hit by problems, including long ...
Ovo Energy to cough up nearly £2.4m for customer complaint failures
Ovo Energy has been told to pay millions in compensation for failing to protect 1,395 of its customers 'when it was needed most'.
Ovo to pay £2.4m after failing to deal with complaints – how to claim compensation
Ovo will pay £378,512 in compensation to affected customers and has agreed to pay an extra £2m to the Energy Industry Voluntary Redress Scheme “in recognition of the severity
Ovo energy customers to receive compensation as firm hit with £2.37m penalty
Ovo will pay £378,512 in compensation to affected customers and has also paid an extra £2 million to the Energy Industry Voluntary Redress Scheme
1d
on MSN
Cirque du Soleil’s ‘Ovo’ delights all ages with physics-defying feats (photos)
When I got home from Thursday night’s performance of Cirque du Soleil’s “Ovo” at Rocket Mortgage Fieldhouse, I laid on my ...
3d
on MSN
OVO will pay automatic £271 payment into energy customers' bank accounts
OVO will pay a total of £2.37 million in compensation and redress payments after Ofgem identified a number of failings in how ...
Global Grind
17h
Drake’s OVO (October’s Very Own) Takes Us Back To School With Stylish New Campus Collection
Drake's OVO clothing brand is taking us back to school with a stylish new campus collection, featuring varsity jackets, ...
The Star on MSN
2d
OVO Energy: customer service contact phone number, winter support fund for electricity and gas - how to apply
The fund will help with rising bills after Government cuts fuel payments for millions of pensioners 💡
Ovo
Energy has ...
8d
on MSN
Cirque du Soleil brings physics-defying ‘Ovo’ to Cleveland for five performances (photos)
Cirque du Soleil will delight Cleveland audiences with a physic-defying performance of "Ovo," animating the lives of bugs.
1d
on MSN
British Gas, OVO, EDF, EON, Octopus customers must not use tumble dryer before 7pm
British Gas, OVO, EDF, EON and Octopus customers have been told to only use their tumble dryers at NIGHT if they are to save ...
BroadwayWorld
8d
Review: Cirque Du Soleil's OVO at Capital One Arena
Cirque Du Soleil is one of those attractions that is not easily explained because it has elements from many entertainment ...
Rigzone
2d
UK Utility OVO Billed $3.2MM for Allegedly Mishandling Complaints
Gas and power distributor OVO agreed to make compensation and redress payments for shortcomings in responding to consumer ...
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