Visitors were greeted with long lift lines and minimal open terrain at Park City ski resort when the ski patrol union went on strike. One dissatisfied guest has filed a class action lawsuit against parent company Vail Resorts,

The latest: An Illinois skier who visited Park City during the holiday filed a class-action federal lawsuit Thursday on behalf of himself and "thousands" of guests, alleging Vail failed to warn customers that a strike was imminent and would affect their visit.

In a joint statement, Park City Mountain Resort said striking Park City ski patrol and Vail Resorts have reached a tentative agreement.

Ski patrollers at the biggest U.S. ski resort reached a tentative deal with the corporate owner of Utah's Park City Mountain Resort to end a strike and resume normal operations after almost two weeks of closed terrain and long lift lines at the busiest time of year.

Park City Mountain Resort is offering credits to skiers who visited during a 13-day ski patrol strike that brought chaos to the mountain during the busy holiday tourism season. Why it matters: It's a significant — and rare — concession to customers in an industry that faces mounting accusations of greed as resort conglomerates eliminate their competition.

News of the investigation came just before Vail extended an olive branch to the public with an apology for the operational failures during the strike. The post Vail Resorts Is Under Investigation Following Park City Ski Patrol Strike first appeared on The Inertia.