Successful AI adoption will rely on a comprehensive framework of regulations, talent, infrastructure, ecosystems and data—the ...

Embedding AI-assistance into retail strategies is essential, says Indicia Worldwide’s Debra Wolf. Brands overlook this ...

The question isn’t if this shift will impact brands ... Agentic e-commerce has arrived. As AI becomes the new shopping intermediary, brands should adjust their strategies swiftly.

From personalized recommendations to seamless customer service, AI agents are redefining the way consumers shop, making every ...

Nearly two-thirds of consumers surveyed believe AI will improve the quality and speed of customer experience over the next two to three years, according to global cloud firm Genesys. Dr. Marc ...

For this week’s Agency Advice, leading marketers at the intersection of marketing’s favorite buzzwords tell us where the ...

Founded with the mission to revolutionise physical retail, Trigo leverages a combination of computer vision, AI, sensor ...

DHL has released its E-Commerce Trends Report 2025, drawing on insights from 24,000 online shoppers across 24 key global markets, including South Africa. This year’s study spans eight chapters, ...

Instacart Ads on Caper Carts deliver savings to shoppers, opportunities for brands and new revenue streams for retailers.

OpenAI on Monday announced it is adding specialized shopping features to its ChatGPT chatbot. Some tech watchers see the move as an effort to compete with AI rival Google by creating a better, more ...

They're even experimenting with AI agents that can place orders on a customer's behalf with their permission. Google, Amazon and other major tech platforms envision a future where online shopping ...

Commerce Trends Report 2025, drawing on insights from 24,000 online shoppers across 24 key global markets including the ...