Messaging needs consistency. Conflicting language across functions leads to confusion and erodes customer trust. Leadership drives change. Leaders must model collaboration, remove blockers and keep ...

A bonafide AI partner in a moment of need. It's time for Tim Cook to make Apple's biggest acquisition in history.

The Gist. Rethink team structure. CMOs should assess skills and workflows to match shifting business goals like retention and margin protection. Cut low-yield spend.

Financial technology company introduces virtual AI agents to automate workflows and provide real-time insights for QuickBooks ...

The prestigious award honors industry excellence in SMS.  AUSTIN, Texas, June 26, 2025 /PRNewswire/ -- TrueDialog, a leading provider of enterprise-grade SMS texting solutions, announced it has been ...

Brands that want to build and sustain customer lifetime value are putting personalization, AI and value-driven loyalty ...

Simon's Composable AI Agents deliver new levels of insight, creative control, and speed to launch—surfacing hidden customer signals and real-world context to unlock true 1:1 personalization at scale ...

New open-source connector allows AI assistants to interact directly with Treasure Data environment MOUNTAIN VIEW, Calif.

Survey size isn’t everything. Without clean sampling, your data-driven decisions could be headed in the wrong direction.

First release, Genesys Cloud AI Guides, will enable teams to design and govern more autonomous AI agents with no coding required SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in ...