As the holiday season ramps up, Amazon has sent out a a warning to millions of customers aimed at helping stem the rise of ...

Amazon plans a new rush pickup service for one-hour in-store orders, strengthening rapid delivery and click-and-collect ...

Eligibility is limited to U.S.-based customers who enrolled in Prime between June 23, 2019, and June 23, 2025, through certain sign-up flows flagged by the FTC. There’s another catch: You must have ...

With this new collaboration, Zendesk continues its ongoing repositioning as a one-stop customer experience shop.

Invent Day 1 delivered a surge of AI, multicloud, and automation news from Las Vegas, as Amazon and its partners unveiled ...

Invent Day 2 delivered major AI updates, including new Nova models, Trainium3 servers, and Bedrock’s largest model expansion.

Cochlear is starting to make use of the AI capabilities in its Amazon Connect contact centre platform, automating its ...

Amazon is not just nudging shoppers to be careful this holiday season, it is issuing a direct warning that millions of its ...

San Diego, Dec. 04, 2025 (GLOBE NEWSWIRE) -- Tealium  today announced its new integration capability with Amazon Connect, allowing global brands to power AI-driven, personalized customer experiences ...

Plan ahead for the 2026 StrictlyVC events. Hear straight-from-the-source candid insights in on-stage fireside sessions and ...

Amazon drivers out of the Walker delivery station are in the middle of their busiest time of the year, delivering some ...

Tens of millions of people were allegedly enrolled in Amazon Prime subscriptions without their permission, and now Amazon is issuing automatic refunds to eligible customers as a part of a $2.5 billion ...