Cigna Group CEO David Cordani said the company will make investments this year to improve patient and provider experiences with the insurer.

It happened again on Thursday morning, when Cigna Group reported quarterly earnings. The results missed estimates and management’s financial guidance for next year was lower than Wall Street expected.

Cigna Group shares fell sharply after the health insurer reported fourth-quarter profit that was dragged down by medical costs, a trend that’s concerned investors in the sector for months.

Cigna's Evernorth Health Services said on Wednesday its actions will enhance transparency about the company's negotiations.

Fresh off underperforming Wall Street’s expectations in the fourth quarter, Cigna said it would work to lower costs for its customers amid widespread discontent with the healthcare system.

Q4 2024 Earnings Conference Call January 30, 2025 8:30 AM ETCompany ParticipantsDavid Cordani - Cigna Group's Chairman,

After UnitedHealthcare CEO Brian Thompson was shot to death in December, law enforcement records show a burst of police activity at the homes of health executives.

Between 2017 and 2022, UnitedHealth Group’s Optum, Cigna’s Express Scripts and CVS Health’s CVS Caremark marked up their prices by hundreds — and in some cases, thousands — of percent, resulting in $7.3 billion in revenue above cost.

But high medical costs contributed to results that disappointed Wall Street, and the company’s stock fell on the news that it had made less than analysts expected.

Shares of The Cigna Group fell more than 10% on Thursday morning, hitting intraday lows not seen since early January, following a quarterly profit miss. Fourth-quarter (Q4) adjusted earnings per share (EPS) of $6.

Cigna has deleveraged substantially after acquiring Express Scripts in late 2018 when Cigna's debt rose to over $42 billion, or debt/capital of 51%. Management has made good progress on its deleveraging goal in recent years through debt repayment and profit growth.

An analysis from health policy charity Kaiser Family Foundation (KFF) evaluated nearly 400million claims made to insurance companies included in the Affordable Care Act (ACA).