When Swiss International Air Lines loses Mark Bromley’s luggage on a flight from Zurich to Geneva, he files a claim for compensation, but he never hears back. Does he deserve anything? Q: Swiss ...

It’s still several days before Black Friday sales launch on November 29, but for those planning to buy new luggage during the shopping event, you don’t have to wait because you can already buy from ...

An airline losing your luggage is a surefire way to ruin the start of a holiday. You don't want to have to be buying emergency clothes when you should be sipping cocktails on the beach instead. But ...

Swiss International Air Lines has become the only airline this winter to let passengers check their first set of snowsport equipment free of charge, in addition to complimentary checked luggage on ...

DEAR TRAVEL TROUBLESHOOTER: Swiss International Air Lines lost my luggage for eight days while I was on a hiking trip to Geneva. It sent my bags to the wrong address, then finally to my home almost ...