In recent weeks, a range of large “software-as-a-service” companies, including Salesforce, ServiceNow and Oracle, have seen their share prices tumble. Even if you’ve never used these companies’ ...

Terms seem to change meaning so often in IT. It used to be that outsourcing conjured up images of Bangalore. For many firms, outsourcing now is synonymous with software-as-a-service from companies ...

Screening software as a service providers is a vital—and challenging—task for a company’s leaders. In many cases, they’re shopping for an “engine” that will power essential work—maintaining customer ...