Sometimes, you just get stuck trying to troubleshoot what the heck is actually wrong with your computer. Maybe you have no idea what's wrong, maybe you've at least isolated it to a software issue, but ...

If you're ready to replace your old PC and hand it down to a friend or family member, you'll need to wipe your data and reset it. Follow these instructions to make sure you do it the right way.

If you're buying a used laptop or getting rid of your old one, you'll want to know how to factory reset it to erase all previous information and make it start like new again. Managing Editor Josh ...

For a computer user, boot-up failures are as bad as it gets. They bring everything to a screeching halt until you solve the issue, and there are many possible culprits: power loss, hard drive problems ...