This Comparison Guide features the leading PBX systems from established vendors like Siemens, Cisco, Avaya and Nortel as well as cutting edge systems from new vendors like Shoretel and Fonality. The ...

Describe the various call types in a VoIP network. Configure analog voice interfaces as new devices are introduced into the voice path. Configure dial peers so you can add call routing intelligence to ...

Communication can make or break a business. Whether it’s closing a deal, supporting a customer or keeping internal teams aligned, the backbone of all these processes is an efficient, secure and ...

Voice over Internet protocol and public branch exchange systems -- VoIP and PBX, respectively -- are two ways of achieving the same end goal: to make and receive phone calls. Traditional PBX systems ...

PBX (Private Branch Exchange) allows you to use the same system to manage outgoing and incoming calls, plus internal communication. Learn how to leverage PBX to stay competitive. PBX phone systems use ...

Before the internet, if you wanted business phone system features like call forwarding, hunt groups and voicemail for your business, you had to invest in an expensive, bulky PBX system. Plus, you had ...

To recommend the best phone systems for small businesses, our team of expert writers and researchers hone in on the most important factors. We rate providers on value for money – including initial ...

Before the internet, if you wanted business phone system features like call forwarding, hunt groups and voicemail for your business, you had to invest in an expensive, bulky PBX system. Plus, you had ...