Each new inContact capability addresses specific industry needs. Ongoing updates to the core inContact portfolio help to ensure platform scalability and uptime guarantees, integrate new features and ...

SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact (Nasdaq: NICE) today announced the Fall 2019 release of NICE inContact CXone which delivers the world’s most comprehensive digital-first omnichannel ...

Serving healthcare providers and patients, the pharmacy services division has stringent requirements for security and redundancy that are mandated by government, legal and industry regulations.

CXone having 30+ digital channels recognized for innovation in cloud contact centers NICE inContact CXone transforms call center software so businesses can provide an extraordinary agent and customer ...

SALT LAKE CITY, March 17, 2014 /PRNewswire/ -- inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that a large ...

SALT LAKE CITY--(BUSINESS WIRE)--inContact, Inc. (NASDAQ: SAAS) (www.inContact.com), the market leader in on-demand contact center software and agent optimization tools, announced that it has been ...

InContact, a provider ofcloud contact center software and contact center agent optimization tools, today announced the market availability of its second major solution enhancement for the year.

In the US, customer experience software developer NICE is to acquire call center software specialist inContact for around $940m. inContact offers automated call distributor software, computer ...

CXone Fall 2019 release empowers organizations to reach more customers with a vast range of digital channels and provide seamless, digital-first omnichannel service “Companies can now engage with ...