Don't pay for service you aren't getting.

— -- Think your Internet Service Provider (ISP) is messing with your connection performance? Now you can find out, with Google's new online tools that will diagnose your network connection.

Your internet isn’t broken—your router settings are.

Cierra was an associate writer for CNET's broadband team, covering all things home internet. She is a graduate of the University of North Carolina at Wilmington with a master's degree. Cierra is ...