Business Insider asked etiquette experts when it's appropriate to send a handwritten thank-you note. They said a note is essential after staying at someone's home or receiving a personalized gift.

Why is it that we still get a tiny thrill from checking the mailbox each day? Rationally, we know what’s in there: bills we don’t want, catalogs we never ordered, and that bulky Valpak stuffed with ...

In a world where communication is often reduced to quick texts and social media posts, the art of expressing gratitude can sometimes be overlooked. Many people wonder whether they really need to write ...