Christmas gift returns are a sign of the holiday season with retailers expecting up to a post-holiday 35% increase in returns ...

Learn how top retailers handle gift returns, from deadlines to restocking fees, and get tips for exchanging or returning ...

Some shoppers now see a USPS doorstep-pickup as an Amazon return option—schedule a free pickup, print a label, box it, and USPS grabs it Amazon’s label-free, box-free drop-offs (Whole Foods, UPS Store ...

Winn-Dixie has expanded Amazon return kiosks across Florida, giving shoppers the option of box-free returns at the grocery store.

Ordering items on Amazon is quick and easy, but returning them can be frustrating. It’s hard to imagine life without online shopping. We’ve grown so accustomed to ordering everything from groceries ...

Amazon recently began offering doorstep pickup from the U.S. Postal Service for select customer returns, a spokesperson for the e-commerce giant said in an emailed statement to sister publication ...

Amazon is testing an unusual new twist on its returns network: self-serve kiosks inside Goodwill thrift stores, starting with 21 locations across the Seattle region. It’s a new way for Amazon ...